privacy policy

Valid for all services and the website of Empress

Responsible Entity: Empress
Owner: Melis Dogan
Adress: Mittenwalder Straße 2

86163 Augsburg
Bavaria, Germany
Email: connect@padmavati.me

1. Data Collection & Use

I collect personal data solely for the purpose of responding to your inquiries, scheduling sessions, processing payments, and providing the services I offer – including yoga, reiki, tarot, meditation, coaching, and spiritual consulting.

The personal data I may collect includes:

Full name
Date of birth
Email address
Phone number
Address (for home visits and for issuing invoices and processing payments)
Payment details (bank, PayPal)
IP address (through hosting or analytics tools)
Any Information you voluntarily share (e.g., your intention for any service)

Your data is treated with the highest level of confidentiality and will never be shared without your explicit consent, unless required by law.

Non-personal data such as usage statistics or technical information may be collected automatically by third-party services like Zoom or hosting providers.

1.1 Use of Zoom

Online services (yoga, coaching, tarot, etc.) are conducted via Zoom. Please note that Zoom has its own privacy policy, which you can review here: https://zoom.us/privacy

2. Methods of Data Collection

Data is collected through:

Direct contact from you (forms, emails, bookings, conversations on any platform like Instagram, Facebook or other)
Third-party platforms (Zoom, PayPal, etc.)
Automated tools (cookies, IP logs, hosting providers)

3. Purpose of Data Use

Your data is used to:

Offer and manage services
Communicate with you
Process payments
Fulfill legal requirements (e.g., for invoicing)
Improve offerings through anonymous statistics

4. Data Sharing

Your data will never be sold or passed on without your explicit consent.
Exceptions apply only to:

External service providers (e.g., Zoom for online sessions)
Payment processors (banks, PayPal)
Legal authorities when required by law

5. Where Data Is Stored

Data is stored securely:

On encrypted servers via my hosting provider
Through GDPR-compliant tools such as Zoom
Paper-based notes are securely kept and destroyed when no longer needed

6. Your Rights

You have the right to request at any time:

Access your data
Correct or delete it
Restrict how it is processed
Transfer your data
Object to any processing

You can contact me anytime to exercise your rights.

7. Data Security

Your data is treated with the highest level of confidentiality and care.
Communication via Zoom, WhatsApp, Instagram, and email is subject to their respective privacy policies and uses encrypted channels.

Any paper-based notes are kept secure and destroyed when no longer needed. No one else has access to your information.

8. Retention of Data

Your data is kept only:

As long as needed for our collaboration or session planning
As long as required by law (e.g., invoicing)
After this period, it will be deleted or anonymized.

9. Data Protection Measures

Access to your data is strictly limited to me
SSL encryption (HTTPS) is used on all platforms
All third-party tools comply with modern data protection laws
I avoid sending sensitive data via unsecured channels like messaging apps

10. Children and Minors

My services are only available to individuals 18 years or older.

I do not knowingly collect or store data from minors.

11. Consent

By reaching out to me, you consent to this privacy policy.

12. Welcome Discount

I offer a 15% welcome discount on your very first service.
To activate this, your name will be stored in my client system to recognize the one-time offer.

Your Data Is Sacred

Everything you share with me stays with me.
As part of my spiritual mission, I protect your privacy with deep reverence and ensure that our space—both online and in-person—remains safe, confidential, and energetically protected.